FAQ

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ADVANCED SIGN UP AND PRIVATE CLIENT PACKAGES

GALLERY ACCESS

DOWNLOAD CREDITS



DIGITAL PRODUCTS

CUSTOM EDITS AND CUSTOM PRODUCTS

Delivery of orders

For all orders, including digital that are not instant downloads via the website, we always say, "please allow four to six weeks for standard delivery." 

Payments and Shipping

We accept all major credit cards, Paypal and Venmo.

Checks and money orders may be mailed, accompanied by a print out of the order enclosed.

ORDERS WILL NOT BE PROCESSED UNTIL PAYMENT HAS BEEN CONFIRMED.

Each image ordered is handled individually by specialists, every step of the way in our services, for the absolute best quality delivered to you. Please allow four to six weeks for standard delivery. Customizations may take longer. Express shipping is an option available upon checkout. 

Express processing is available for a 100% fee, not including shipping. Send an email or call us to inquire.

Additional shipping fees may be invoiced separately, if international or if custom products are ordered beyond what is listed in our shopping carts. No order will be fulfilled without full shipping fees confirmed receipt.

Returns and Refunds:

All delivered digital products and services including gallery access, are non-refundable.

If there is a problem with a print product delivered, you must contact us and return it within 30 days of it being delivered to you; If we are unable to correct and/or replace the item to deliver replacement within four to six weeks from the date of the returned item received, you will be refunded for the item returned.

Contact us for any additional inquiries!

 
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